E-commerce has become the social norm in Indonesia, where online shoppers have grown to 85 million compared to 75 million pre-Covid. Indonesia’s e-commerce gross merchandise value grew significantly during the second quarter of this year, which saw consumers switching to online platforms to purchase healthcare, fast-moving consumer goods, and electronics — among several other products and services.
To keep digital commerce offering competitive and ahead of the game, we need to embrace a new kind of thinking. E-commerce is no longer centred around a single moment of monetisation. Instead, the entire customer journey should consist of a series of events that significantly impact the customer's perception of your brand, creating a holistic experience. All these steps need to be considered for a connected and seamless customer experience across touchpoints.
#Terratalks will reveal that for you in the online webinar this Thursday, 17 June 2021, at 3:30 pm (GMT+7). Three experts sessions highlight the topic of digital commerce opportunities in Indonesia. This webinar is free for public, presented by Terralogiq, Google, Asosiasi e-commerce Indonesia (idEA) and Sayurbox.
- Reserve your attendance by filling the registration form below -
(Registration will be closed at 16 June 2021 - 06.00 PM, GMT+7)